MSR Technology Group is seeking a skilled Network Engineer to join our client’s three-member team, providing exceptional customer network support. If you’re looking to join a growing company with endless career growth opportunities, this is the role for you! Candidates must have experience designing networks and be proficient with Palo Alto / Fortinet and security, and Layer 2/3 routing/switching and exposure to Azure is highly preferred.

PLEASE NOTE: This remote opportunity is open to candidates residing in FL, GA, IA, IN, MN, NE, NV, TX, or TN

Role Overview:

Responsible for creating, implementing, and maintaining networks for professional and managed services customers. This hands-on role involves critical duties during crisis situations and extended hours of work.

Key Responsibilities:

• Analyze and optimize existing hardware, software, and networking systems.
• Design and implement scalable networks.
• Configure and install network devices (Layer 2/3 switches, firewalls, Wi-Fi).
• Test and troubleshoot network systems, resolving technical issues.
• Perform speed and security tests.
• Apply network security upgrades.
• Upgrade or replace hardware and software as needed.
• Create and present networking reports.
• Train NOC engineers and end users.
• Other duties as assigned.

Requirements:

• Bachelor’s degree in a relevant field or equivalent work experience.
• Minimum 5 years of networking experience
• At least 2 years of experience with Palo Alto or Fortinet.
• Experience with multi-vendor switching environments (Ruckus, Mellanox, Juniper).
• Certifications: PCNSE, Fortinet NSE4, CCNA, CCNP, or equivalent.
• Microsoft Azure network experience is a plus.
• Advanced troubleshooting skills.
• Ability to manage complex networking systems.
• Experience training end users.
• Excellent problem-solving and documentation skills.
• Must maintain industry certifications.

Expectations:

• Available via Slack, email, and phone for timely support.
• Report to headquarters (if local) at least 3 days a week.
• Perform after-hours duties on rotation.
• Assist team with customer issues and knowledge sharing.
• Interact with service delivery team and customers.
• Manage workload with minimal supervision.
• Detail-oriented and process-driven.

Values:

• Positive, can-do attitude.
• Dependable, adaptable, and team-oriented.
• Commitment to ongoing training and development.
• Strong communication skills.
• Professional appearance and conduct.
• Timely submission of internal documents.
• Maintain confidentiality.
• Handle challenges professionally.